Affordable Non-Emergency Wheelchair van Transportation

This privacy notice discloses the privacy practices for Be Driven LLC and our website; http://www.bedrivenllc.com. 

This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

• What information we collect;

• With whom it is shared;

• How it can be corrected;

• How it is secured;

• How policy changes will be communicated; and

• How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. 

We only have access to/collect information that you voluntarily give us via email or other direct contact from you.

We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. 

We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to schedule and pay for service requested.

Unless you ask us not to, we may contact you via email in the future to tell you about special discount fare, services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data

Booking our services.

Booking for our services is not handled by our website. In order to schedule our wheelchair van you must call our office at 203-426-7820. 

All information (name, address, credit card info, phone number) will be taken through our office, not on our website.

Sharing

We partner with another party to provide specific services. (Authorize.net and PayPal) 

When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services.

These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Security

We take precautions to protect your information. 

When you submit sensitive information via the phone or website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is sent to Authorize.net and stored in their server. 

We only keep name, address and phone number offline for further communication with our clients.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. 

Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Cookies

We do not use "cookies" on this site, at this time. Clients will be informed via e-mail if our policy change.

Surveys & Testimonials

From time-to-time our site requests information via surveys or Testimonials. Participation in these surveys or testimonials are completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as zip code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and improving our service to clients. Testimonials would be appreciated. Please send by e-mail on our Contact Page.

Notification of Changes

Notifications about changes to our website and our business practices will be posted on our website. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 203-426-7820 or via email at [email protected]